Yesterday I somehow* had a couple non-clients wander/corner/trap me in my office, with a series of questions concerning nothing that has anything to do with my job description, services, or expertise. Not only are they not clients, but aren't even qualified to *be* a client (long story). They must have gotten stuck in their quest to get rich quick, and since it involves a computer, they found the biggest room full of computers they could locate (I guess. Still trying to figure that one out actually).

I have minimal experience with web-based affiliate programs, and from a user perspective, frankly I hate them! Unfortunately, their problem was simple to figure out, and not even their fault. (out of date instructions are sometimes worsee than no instructions.) I was able to figure out the "fix" pretty easily, next thing you know, I'm helping to make the Internet just little less useful. Sorry folks. Then it comes:
Well, hey- Since I've got you here...
45 minutes later... Yeah 45! they finally they leave. That was one of the most aggravating, annoying consultations to date, and I didn't get a consultant fee! But at least I'm done with them. Or am I? [insert omninous music]
About 5 minutes ago I got a phone call and can you guess who is on the other end? Yeah- one of my non-clients! He must have grabbed my business card when I wasn't looking, and secured access to my direct line!
SUNUVA!!...
Again the questions were basic and solutions were simple. The worst part- this guy is one of those "customers" that ask you questions, but by the way they're asking, you know they actually know what they're doing, they just don't know it. So it's another 15 minutes of "yep... yep... yep...". Meanwhile I'm not getting work done I'm being paid for, doing work I'm not getting paid for, but worse yet, I'm aiding and abetting junk-peddlers?! Someone shoot me!
I could decide to charge them. I could throw down the classic bluff: "this is beyond the level of support we give here, but I'd be more than happy to support you outside of my time here for only $70/hr..." That should scare em off! But if it doesn't and they call my bluff, I'd actually have to pay more attention to both their problems and advice I'm dishing out.
But, yeah, I'd have $70. Dammit.
*(Note: Remind me to choke my employee tomorrow for not chasing them away in the first place.)

