29 May 2006

Double Bonus

Jim and I were troubleshooting yesterday- and since I could see how he might not be the only one experiencing this problem I thought I'd share our 'discovery': Seems he could not post to my blog and others that use the "word/letter verification" feature.

Jim would access the class blogs by logging onto Blackboard, clicking the "BlogList" link, and then clicking on respective URLs from there. Aaah- and therein lies the oddity: Blackboard likes to open links up in frames! The word verification letters that are supposed to show, do not- presumably due to some security layer or other web-shenenigans.

From (the non-existent) "Blackboard Troubleshooting 101": Instead of clicking the link from within Blackboard, we (1) copied the link, (2) opened a new browser window, (3) pasted the URL into the address bar, and (4) clicked "Go" (or for non- Internet Explorer users, hit the Enter key on the keyboard). And as they say in france, viola!*

Thanks to Jim for helping me on my quest to learn something new every day (plus it'll help me with my job! A Double Bonus!).

*Yes, I know i wrote viola instead of voila- it's a joke people! ;)

2 comments:

dengman said...

You keep losing me with these beer pictures. Did you actually type somthing? :-)

Problem solving, when an answer is found, is awesome. I figured out a few problems this week as well. My most proud one is being able to record TV on my computer, and to be able to watch TV while I am typing this post. Currently I am watching HGTV "Homes for $150,000"

Good luck with the last 2 weeks.

Anonymous said...

That pesky security feature! On a PC right click the link and choose open in a new window or tab. On a Mac you can hold down the apple key (in Safari) and click the link to get a new window.

I'm glad the video was useful!